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Here are answers to some frequently asked questions that you may have. Please feel free to contact a sales representative for further explanation or to discuss your upcoming project.
Q: Do you provide services other than those related to storm water?
A: Yes. United Storm Water is a diverse firm with vast experience in the environmental industry including yet not limited to sewer maintenance, sludge dewatering, dredging and excavation, and lake liner installation. Our affiliation with United Pumping Service and United Traffic Services & Supply provide us with resources that yield turn-key customer service.
Q: Do you handle all types of waste?
A: No. United handles most types of hazardous and non-hazardous waste streams with the exception of radioactive and explosive materials.
Q: How much do DrainPac™ Storm Drain Filter Inserts and Screen Covers cost?
A: Prices vary based on catch basin size and the equipment required for installation. Please complete an online quote request form or contact a sales representative for a formal quote.
Q: Are custom sized DrainPacs™ and Screen Covers available?
A: Yes. All of our products are custom made for each specific application.
Q: What is the turn around time from ordering DrainPacs™ and Screen Covers to installation?
A: Average turn around time is 3 to 5 business days.
Q: What common stormwater pollutants is the DrainPac™ designed to filter?
A: DrainPacs™ aid in filtering constituents such as heavy metals, petroleum hydrocarbons, sediment, trash and debris from storm drain effluent.
Q: What is the flow rate of a DrainPac™ Storm Drain Filter Insert?
A: 140 gal/min/sq ft
Q: Can a DrainPac™ and a Screen Cover be installed in the same curb inlet catch basin?
A: Yes. These products work very well together in high load areas where the Screen Cover will retain leaves and trash at the street level for removal via standard street seeping, and the DrainPac™ will provide additional protection by retaining sediment, heavy metals, and petroleum hydrocarbons.
Q: How often do DrainPacs™ need to be maintained?
A: DrainPacs™ require cleaning 3 to 4 times per year depending on the flows and loads directed to the unit as well as other good housekeeping practices that are applied to the site. A United project manager will establish a maintenance schedule based on the needs and requirements of each individual customer.
Q: What do your storm drain maintenance services include?
A: Storm drain maintenance services include cleaning of storm drain filters (if installed) and catch basins using heavy industrial vacuum equipment, periodic inspections of storm drain filters for damage, lab analysis, disposal, and cleaning reports. United provides robust storm drain cleaning reports that document the type and amount of materials extracted from each drain!
Q: Will you provide maintenance to products made by other companies?
A: Of course! United is capable of providing cleaning services for any type of storm drain filter, sand filter, or CDS unit.
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